Formal application and screening process for prospective tenants, including credit, background and eviction check, as well as income and past landlord verification
Ensuring that proper leasing documentation, disclosures notices, and receipts are submitted to tenants and owners as regulated by state and local laws
Collection of monthly rents and depositing net income in owners accounts
Managing security deposits as regulated by state and local laws
Generating monthly and annual financial statements for owner
Respond to tenant inquiries and maintenance requests, including 24/7 emergency support
Timely renewal process notification to tenants
All written and verbal communication regarding lease terms, payments, and rent increases
Treatment of delinquent tenants
Enforce and collect all late fees
Coordinate or deliver all necessary notices pertaining to eviction or termination of lease
Coordinate with owner, attorney and tenants in the case of an eviction or termination of lease
Negotiate maintenance and repair rates with all contractors
Coordinate with contractors for all preventative maintenance issues such as HVAC cleaning, filter changes, lawn servicing, snow removal or cleaning
Manage repair requests by coordinating with all contractors and tenants in a timely and efficient manner
Billing and receipt documentation, as well as communication with owner for repairs and maintenance
Pre and post move inspection coordinated with tenant with video, photo and written documentation
Coordinate property improvement processes, including cleaning, painting, lock changing, key delivery and other necessary services
Coordinate leasing documentation and moving requirements with building association and tenants
Ensure all move in, move out and leasing fees and deposits are paid correctly by all parties
Renew each year
clerkly 4 reasons why 98% of our clients renew each year